SMS Builder Workspace Overview
What is the SMS Builder workspace?
The SMS Builder workspace is the central area where SMS message templates and configuration settings are managed. It provides the tools needed to create reusable SMS templates and configure the default parameters used when sending SMS messages.
This workspace is designed to keep SMS communication organized by separating message creation from configuration settings. By structuring SMS management in this way, teams can easily maintain message templates while also controlling how SMS messages are delivered.
Main sections of SMS Builder
The SMS Builder page is divided into two primary sections that serve different purposes in the SMS workflow.
Templates
The Templates section is where SMS message templates are created and managed.
Templates represent reusable SMS messages that can later be used in campaigns. The Templates workspace allows users to:
- create new SMS message templates
- edit existing templates
- organize templates by status
- search and locate templates quickly
Templates help teams standardize SMS messaging and reduce the time required to prepare new communications.
Settings
The Settings section contains configuration options that define default parameters for SMS messages.
These settings control elements that apply to SMS messages globally, such as:
- sender name
- default sending number
- message signature
- opt-out text for compliance
By managing these elements in one place, the system ensures that SMS messages follow consistent sending rules and communication standards.
Why the workspace is structured this way
Separating Templates and Settings helps maintain a clear workflow when working with SMS messages.
Templates focus on what the message says, while Settings control how the message is sent.
This separation allows users to manage message content and delivery configuration independently while keeping both areas accessible within the same workspace.