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How To Design an Email Template

How To Design an Email Template

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Overview

After creating a template, the next step is to design its layout and content using the Email Builder.

The template editor provides a structured environment where you build your email step by step. Instead of adding content randomly, the process follows a clear order:

  • define the layout
  • add content elements
  • apply styling
  • review and validate

Following this structure ensures that your templates remain consistent, easy to manage, and responsive across devices.

Step 1: Open the template in the editor

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To begin designing:

  1. Navigate to Email Builder → Templates
  2. Locate the template you want to work on
  3. Click Edit

This opens the Email Builder editor.

Step 2: Understand the editor workspace

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The Email Builder editor is organized into three main areas:

  • Content & Styles panel (left) Used to access layout options, content elements, and styling controls
  • Editing canvas (center) Displays the email structure and content as you build it
  • Properties panel (right) Shows editable settings for the selected element

These areas work together, meaning every action you take in the editor updates one of these panels.

Step 3: Build the layout structure

Start by defining the structure of your email.

To do this:

  1. Add a section to the canvas
  2. Choose a column layout for that section

At this stage, focus only on layout, not content.

A clear structure helps organize content and prevents layout issues later in the process.

Step 4: Add content elements

Once the layout is ready, you can begin adding content.

From the Content panel, insert elements such as:

  • text areas
  • images
  • buttons
  • dividers

Place these elements inside the sections and columns you created.

Each element represents a specific type of content within the email.

Step 5: Edit content and adjust properties

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When you select an element on the canvas, its settings appear in the Properties panel.

From here, you can:

  • update text content
  • replace images
  • adjust spacing and alignment
  • modify visual settings

The panel changes dynamically depending on what you select.

Step 6: Apply styling and visual settings

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To maintain consistency across your template, use the Styles panel.

This allows you to define:

  • colors
  • typography
  • button appearance
  • spacing rules

These settings help ensure your template follows a consistent design system.

Step 7: Review responsiveness

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Before finalizing your template, check how it appears on different devices.

Use the Desktop / Mobile toggle to switch views.

This helps confirm that:

  • layout adapts correctly
  • content remains readable
  • spacing is consistent

Step 8: Preview and validate

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To review your template:

  1. Click Preview & Test

This allows you to:

  • see how the email will appear to recipients
  • verify layout and content
  • identify issues before saving
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Step 9: Save your template

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After completing your design:

  • Click Save

Your template is now updated and ready to be used in campaigns or further edited.

Notes

  • Always define layout before adding content
  • Use consistent styling to maintain visual coherence
  • Check both desktop and mobile views before saving
  • Use preview to validate the final output