Email Content Builder Overview
What Is the Email Content Builder?
The Email Content Builder is the editor used to design the layout and content of an email campaign. It allows users to visually create email messages using drag-and-drop content blocks and layout elements.
The builder is a core tool used to construct the message that recipients will see when the campaign is delivered.
Email building also exists as its own functional area in EVA. However, when creating a campaign, the builder appears directly within the campaign setup workflow so that the message can be designed as part of the campaign creation process.
How the Builder Works

The Email Content Builder allows users to assemble an email by placing content elements into the message layout.
Each block can be positioned within sections of the email to control how the message is organized and displayed.
Content Blocks
Content blocks are used to insert elements that display information within the email.
Available blocks typically include:
- Text
Adds formatted text content.
- Image
Inserts images such as banners or product visuals.
- Button
Creates clickable call-to-action buttons.
- Divider
Adds visual separation between sections.
- Social Links
Displays icons linking to social media profiles.
- Spacer
Adds spacing between content elements.
- HTML
Allows custom HTML content for advanced designs.
Layout Elements
Layout elements control how content blocks are arranged within the email.
Common layout components include:
- Columns
Divide the email into multiple vertical sections.
- Section
Create structured areas that contain one or more content blocks.
These layout tools help organize the message structure and maintain consistent formatting.
Preview Modes
The builder includes preview options to check how the email appears across devices.
Users can switch between:
- Desktop view
Displays the email as it appears in desktop email clients.
- Mobile view
Displays the email as it appears on mobile devices.
Previewing helps ensure the message layout remains responsive and readable.
Why the Email Builder Matters
The Email Content Builder allows campaigns to be designed visually without requiring coding knowledge.
Using structured blocks and layouts helps ensure messages are:
- visually organized
- responsive across devices
- consistent with campaign design standards