SMS Template Editor Overview
What is the SMS Template Editor?
The SMS Template Editor is the interface used to create and modify SMS message templates inside the SMS Builder workspace. This editor provides the tools needed to compose SMS messages, add personalization variables, and preview how the message will appear on a mobile device.
The editor is designed to keep the message creation process simple while still providing essential tools that help users format messages correctly and prepare them for delivery.
Templates created in the editor can be reused across campaigns, allowing teams to maintain consistent SMS communication.
Main areas of the SMS Template Editor
The SMS Template Editor is organized into several sections that support the message creation workflow.
Template information
At the top of the editor, users can define the Template Name.
This name identifies the template within the SMS Templates library. Clear template names help users quickly locate templates when managing a large collection of SMS messages.
Message editor
The Message editor is the main text field where the SMS content is written.
This is where users compose the message that will be delivered to recipients. The editor supports basic message writing as well as additional tools that allow messages to be enhanced with personalization and visual elements.
Message tools
The editor includes tools that allow users to insert additional elements into the message.
These tools include:
- Variables for inserting dynamic customer data
- Emoji support for adding visual elements to messages
These tools help make SMS messages more engaging and personalized.
Message preview
A mobile preview panel is displayed alongside the message editor. This preview shows how the SMS message will appear on a phone screen.
As the message is edited, the preview updates automatically, allowing users to verify the message layout before saving the template.
Message length information
The editor also displays information about the message length, including the number of characters and the number of SMS segments required.
This information helps users monitor message size and avoid unintentionally creating messages that will be split into multiple SMS segments.
Why the editor structure matters
The SMS Template Editor combines message writing, personalization tools, and real-time preview in one interface. This structure allows users to create SMS messages efficiently while still maintaining control over formatting and delivery considerations.
By providing immediate feedback on message length and preview appearance, the editor helps ensure that SMS templates are clear, accurate, and ready for use in campaigns.