How Do I Access EVA Conversion & Retention
Overview
EVA Conversion & Retention can be opened directly from the left-side navigation in the EVA Commerce Intelligence App. When you select this module, EVA Commerce Intelligence redirects you to the dedicated EVA Conversion & Retention dashboard, where you can manage communication workflows in one workspace.
Step 1: Open EVA Conversion & Retention
From the left-side navigation in the EVA Commerce Intelligence App, click Conversion & Retention.
After selecting it, the system redirects you to the EVA Conversion & Retention dashboard.
Step 2: Confirm dashboard redirection
Once redirected, the EVA Conversion & Retention homepage loads.
This homepage is the central workspace used for:
- Campaign management
- Flow automation
- Email template creation
- SMS message creation
- Audience organization
What Changes When You Enter the Module
After entering EVA Conversion & Retention
- The interface shifts into a communication-focused workspace
- Campaign-related tabs and builders become available
- Audience management becomes accessible for organizing recipients
You still remain inside the EVA Commerce Intelligence ecosystem, but your operational focus changes from general platform navigation to customer communication workflows.
Key Value Pillars
Direct Access from EVA
EVA Conversion & Retention opens directly inside EVA Commerce Intelligence, so there is no separate login or external navigation step.
Dedicated Communication Workspace
The dashboard centralizes campaigns, flows, builders, and audience organization in one place so you can manage communication workflows without switching modules.
Pro-Insight
If campaign-related functions or audience tools do not appear after opening the module, confirm that your Shopify store has been connected, since Shopify data is required for communication workflows.